Terms & Conditions
Effective Date: 2025/1/1
Welcome to Tongxiang Futeng Trading Limited. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use our services.
1. General
1.1 Agreement
These Terms & Conditions govern your use of our website and the purchase of products from Tongxiang Futeng Trading Limited. By using this site, you agree to these terms.
1.2 Changes to Terms
We reserve the right to update, modify, or replace any part of these terms at any time. Changes will be posted on this page, and it is your responsibility to check for updates regularly.
2. Products and Services
2.1 Product Availability
All products are subject to availability. We strive to ensure that product descriptions, prices, and stock levels are accurate. However, we reserve the right to modify product information or discontinue products without prior notice.
2.2 Custom Orders
We offer customization services. For custom orders, once the design is approved and production begins, no changes or cancellations are allowed.
3. Pricing and Payments
3.1 Pricing
All prices are listed in [currency] and are exclusive of taxes and shipping fees unless otherwise stated. Prices may change at any time without prior notice.
3.2 Payment
We accept payments through various secure methods, including credit/debit cards, PayPal, and other available payment options. By submitting an order, you authorize us to charge your chosen payment method.
4. Shipping and Delivery
4.1 Shipping
We offer global shipping to [list countries or regions]. Shipping times and fees vary based on the destination and shipping method selected at checkout.
4.2 Delivery Times
Estimated delivery times are provided during checkout but are not guaranteed. Delays may occur due to factors beyond our control (e.g., customs, weather conditions).
5. Returns and Refunds
5.1 Return Policy
We offer a 7-day no-questions-asked return policy on most products. To be eligible for a return, items must be unused, in original condition, and with proof of purchase. Custom items are non-returnable.
5.2 Refunds
Once we receive your returned item, we will process the refund to the original payment method. Shipping fees are non-refundable.
6. Customer Account
6.1 Account Creation
To make a purchase, you may need to create an account. You agree to provide accurate and complete information during the registration process and to keep your account information up to date.
6.2 Account Security
You are responsible for maintaining the confidentiality of your account details, including your password. You agree to notify us immediately of any unauthorized use of your account.
7. Intellectual Property
7.1 Ownership
All content on our website, including but not limited to images, text, logos, designs, and graphics, is owned by Tongxiang Futeng Trading Limited and is protected by intellectual property laws.
7.2 Use of Content
You may use content from our website for personal, non-commercial purposes only. Any other use, including reproduction, distribution, or modification, requires prior written consent from us.
8. Limitation of Liability
8.1 Exclusion of Liability
To the maximum extent permitted by law, Tongxiang Futeng Trading Limited is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or products.
8.2 Product Use
You are responsible for using the products safely and following all instructions. We are not responsible for any misuse or damage resulting from improper use.
9. Privacy Policy
By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
10. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of [Your Country/Region]. Any disputes arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts of [Your Country/Region].
11. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us at:
Email: [email protected]
Phone: (+86)18857303134
